Last Updated: November 2024

Pacific Shelving & Storage (“we,” “our,” or “us”) is committed to protecting the privacy of all visitors and users (“you” or “your”) of our website. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws in South Africa.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, contact number, email address, and any other information you provide when filling out our contact forms or subscribing to our newsletters.

Technical Information: IP address, browser type, and other data collected automatically when you visit our website through cookies or similar technologies.

Transaction Details: If you make a purchase, we may collect payment information and delivery addresses.

2. How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill your orders.

To respond to your inquiries or requests for services.

To send promotional materials, updates, or newsletters (with your consent).

To analyze website traffic and improve your browsing experience.

To comply with legal obligations and ensure our business practices are lawful.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted partners who assist us with payment processing, delivery, or website hosting, subject to strict confidentiality agreements.

Legal Authorities: Where required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device to collect standard internet log information and visitor behavior information. You can manage cookie preferences in your browser settings.

5. Data Security

We employ industry-standard security measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights Under POPIA

As a South African resident, you have the right to:

Request access to your personal information.

Request corrections to inaccurate or incomplete data.

Request deletion of your personal information.

Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at info@pacificstorage.co.za.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those sites.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

info@pacificstorage.co.za

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.